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Readership: This is an essential resource for all pre-registration nursing students. It will also be of interest to newly qualified staff nurses and practice educators who support students and new staff.
Edited by Lucy Webb, Senior Lecturer, Manchester Metropolitan University
Dr Lucy Webb, Senior Lecturer, Manchester Metropolitan University.
"It makes relevant theory very accessible to the reader and helps its application in practice and in 'real life'
" - Dave Roberts, Lecturer, Oxford Brookes University
"10/10 - I would be very likely to recommend this book due to its focus on the application of theory to practice and the examples given within the chapters. An excellent resource for the student nurse.
" - Gaynor Fenton, Lecturer, Salford University
"an easily read source of advice, providing important and relevant content written in a friendly way,
" - Irene McTaggart, lecturer, University of Dundee
"This is of more use [than other texts] which would cause me to recommend it. It unpicks peoples anxiety over [communication skills, such as] breaking bad news and then shows how fairly simple skills and reflection on the situation can help students make the leap into broaching those topics.
" - Joel Hawkins, Clinical Nurse lead and Mentor, South England
"a practical book with useful skills, easy to read, and clear - it does what it says on the box!
" - Alison Hodges. Nurse and Mentor, Cornwall
"[Finally] one book, specifically for nursing students, which contains the challenges to communication that includes different settings, problems encountered and how these can be overcome. The first time I have can across a book, which aims to meet NMC proficiencies for the register- Excellent!
" - Amy Hutchinson, Student, University of Ulster
"Detailed, understandable and incredibly important to communication skills of student nurses. The examples were detailed and allow for links to be made to practice and to see where and how the situations may arise.. relevance for all areas of placement
" - Laura Mason, Student, Leeds University
PART ONE: THEORIES OF COMMUNICATION
1: Introduction to communication skills
2: The nurse-patient relationship
3: How to relate to others effectively
4: Active listening and attending: communication skills and the health care environment
5: Groups and teamwork
PART TWO: APPLICATION OF COMMUNICATION SKILLS IN NURSING
6: Theory to practice: communicating therapeutically
7: Facing challenges in healthcare communication
8: Health promotion and communication techniques
9: Using health information
10: Professional communication skills for student survival: self-management, writing, and presenting
PART THREE: ADVANCING APPLICATION OF COMMUNICATION SKILLS
11: Communicating in immediate and short-term care situations
12: Communicating with people with chronic and long term health needs
13: Communicating with children & young people and their families
14: Communication and the cognitively impaired patient
15: Engagement, motivation and changing behaviour
16: Communication for personal and professional development