Readership: Academics, researchers, and graduate students of Management and Organization Studies, Public Management, Sociology, and Political Science.
Edited by Paul du Gay, Professor of Sociology and Organization Studies, and Co-Director of the Centre for Citizenship, Identities, and Governance, The Open University, UK
Section 1: The Politics of Bureaucracy
1: Charles T. Goodsell: The Bureau as Unit of Governance
2: Paul du Gay: Bureaucracy and Liberty: State, Authority, and Freedom
3: Thomas Armbrüster: Bureaucracy and the Controversy Between Liberal Interventionism and Non-Interventionism
Section 2: The End of Bureaucracy?
4: Paul Thompson and Mats Alvesson: Bureaucracy at Work: Misunderstandings and Mixed Blessings
5: Michael Reed: Beyond the Iron Cage? Bureaucracy and Democracy in the Knowledge Economy and Society
6: Graeme Salaman: Bureaucracy and Beyond: Managers and Leaders in the 'Post-Bureaucratic' Organization
Section 3: Bureaucracy and Public Management
7: Paul Hoggett: A Service to the Public: The Containment of Ethical and Moral Conflicts by Public Bureaucracies
8: Janet Newman: Bending Bureaucracy: Leadership and Multi-Level Governance
9: John Clarke: Performing for the Public: Doubt, Desire, and the Evaluation of Public Services
10: Daniel Miller: What is Best 'Value'? Bureaurcarcy, Virtualism, and Local Governance
Section 4: Bureaucracy and Civil Society
11: Yvonne Due Billing: Gender Equality: A Bureaucratic Enterprise?
12: Anonino Palumbo and Alan Scott: Bureaucracy, Open Access, and Social Pluralism: Returning the Common to the Goose
13: Mike Savage: The Popularity of Bureaucracy: Involvement in Voluntary Associations